FAQs
Have a question about our searches, service or business? You may find your answer here
Conveyancing Searches
FAQ
How do I order a search online?
FAQ
How much is a search?
FAQ
How long does it take for my search reports to be returned?
FAQ
Do I have to send a plan with every search request?
FAQ
Can I set up a trading account with you?
FAQ
I need to cancel a search, what do I need to do?
FAQ
How do I obtain a copy of a Section 104 agreement?
FAQ
I have a query about my search results, what do I do?
FAQ
Do you offer an expedited or fast-track searches service?
FAQ
How do I obtain samples of your searches?
FAQ
I want to query the connection detail information in the CON29DW report for my client's new home. How do I check it?
FAQ
My client's CON29DW report states their new home will be on a water meter, how much will this cost them per year?
FAQ
My client's CON29DW report states their new property will be billed according to its Ratable Value. Can they change to a water meter?
FAQ
How do I obtain a conveyancing searches quotation?
FAQ
How do I order a search by post?
Sewer and Water Mains
FAQ
Do your water and sewer plans show private drains?
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Which is the best product to buy so I can see Yorkshire Water's sewer and water mains plans?
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How quickly will my sewer and water mains plans be returned to me?
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How do I view Yorkshire Water's sewer and water mains plans free of charge?
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How do I order a plan by post?
Using our Website
FAQ
Which web browsers work best with your website?
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Can I order searches or asset pipe plans using a mobile phone, iPad or other tablet device?
Our Team and Service
FAQ
I would like to praise SafeMove for its service, how do I do this?
FAQ
Does SafeMove have a complaints procedure?
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What are your office opening times?
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Is your telephone number a premium rate number?
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Which payment methods do you accept?
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