If you need to find the location of public water and sewer pipes, you will need to order a Sewer & Water Plan.

We have designed a series of tips to help our asset plan customers to easily navigate the SafeMove website and successfully order the correct Sewer & Water plan product they need.

Whether you are looking around a single property or a whole street, our guides will walk you through the entire process from selecting your map to receiving your final plans as a PDF.

Important Note for Mobile Users: While you can easily browse our website on your Android or iOS device, you may experience issues plotting properties or land parcels using our mapping tool on a mobile screen. To order sewer and water plans, please use a desktop computer and browser. We are currently working on future updates to make our site fully mobile-compatible!

Explore our ordering guides:

• Tip #1: Choosing the Correct Product: Learn how to select the right plan for your needs and understand exactly what is included.
• Tip #2: Plotting Your Required Area: Discover how to navigate our mapping tool and draw an accurate boundary around your site.
• Tip #3: Paying for Your Order: A quick walkthrough of the checkout process, creating a user account, and receiving your final maps.

Should you experience any difficulties while ordering or require further assistance, please contact the SafeMove team on 0333 220 6664 during office hours (9am to 4pm, Monday to Friday).