Service Update: Search and Mapping Order Processing

18 March 2026

Update following yesterday's (17th March) technical issues.

While our phone lines are now operating as normal, some customers may experience a short delay in the processing and delivery of their search and mapping orders placed since yesterday’s incident.

Our team is working to resolve this as a matter of urgency, and we thank you for your continued patience. If you have any concerns, please contact our team at 𝟬𝟯𝟯𝟯 𝟮𝟮𝟬 𝟲𝟲𝟲𝟰 between 9am and 4pm

Please monitor our website and LinkedIn page for future updates.

Contact Us
Contact Us

Please contact

Tel: 0333 220 6664(Lines open: 9am - 4pm Mon to Fri)
Email: safemove-crm@yorkshirewater.co.uk