SafeMove's Customer Satisfaction Survey 2026 is now live

22 October 2026

At SafeMove, customer feedback helps us understand what’s working well and where we can make our service even better. That’s why each year we invite our customers to tell us about their experience and share their thoughts with us.

Have your say

If you’ve received an invitation from SafeMove, we’d really appreciate you taking a few minutes to complete our 2026 Customer Satisfaction Survey.

The survey has been designed to be quick to complete, while giving you the opportunity to tell us what you think about your experience with SafeMove.

As a thank you for taking part, respondents will also have the opportunity to enter a prize draw to win a £100 voucher. The winner will be contacted directly in early November.

Check your inbox

Invitations have been sent by email, so please check your inbox for your SafeMove Customer Satisfaction Survey invitation and follow the instructions included in the email to have your say.

The survey closes on Friday 30 October, so please make sure you share your feedback before the closing date.

Thank you to everyone who takes the time to participate. Your feedback helps us build a clearer picture of your experience and identify where we can continue to improve the service we provide.

Look out for your invitation from SafeMove and have your say before Friday 30 October.

Contact Us
Contact Us

Please contact

Tel: 0333 220 6664(Lines open: 9am - 4pm Mon to Fri)
Email: safemove-crm@yorkshirewater.co.uk