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Important Finance Update

This message contains an update on the previously issued notifications about your credit account with SafeMove if you pay against an invoice or by Direct Debit. Please forward it to the appropriate accounts person or department within your organisation. If you don't pay us in this way you may ignore this email as it does not affect you.

Unfortunately Yorkshire Water's invoicing system upgrade is taking longer than expected and was anticipated to be completed by the end of June. As a result, the cessation of our invoicing and direct debit tasks which began w/c 24th June, which we expected to resume last week, is still unfortunately in place. We are currently not in a position to let you know when this activity will resume. Please rest assured it has been escalated up through Yorkshire Water.

Please note that your normal payment terms will be maintained throughout this migration process.

We apologise for the inconvenience caused as a result of this matter and are working with Yorkshire Water's finance dept to resolve the situation as a matter of urgency. Further updates will be sent as we become aware of them.

Should you have any concerns or questions about this matter, please do not hesitate to contact the Accounts team here at SafeMove on 0800 1 385 385 or your Customer Relationship Manager.

Customers that order searches or asset maps through our website and pay with a debit/credit card - will not be affected.

We apologise for any inconvenience that this may cause and thank you for your patience in this matter.

The SafeMove Team


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