We use cookies to create the best experience possible for our customers. Full details of our cookie policy can be found here. By continuing to use this site you are consenting to our use of cookies. You can change your cookie settings at any time through your browser.

Close notification
  • Home
  • News
  • 15 years being clearly essential

News...

Keep up to date with all the SafeMove and Industry news.

15 years being clearly essential

2017 sees the 15th anniversary of the CON29DW. Developed in 2002 by the Law Society, government departments and water companies, the CON29DW has been continuously improved and updated to reflect an ever-changing water industry and legislative framework.

From just two questions in the local authority search, the new CON29DW enquiry was developed in 2002 to include the location of sewer and water mains, the connection status of a property, and billing information. Today, the enquiry comprises 25 standard questions answered in full, from sewerage and water asset information to sewer flooding history and connection information, giving peace of mind and mitigating risk for homebuyers, property owners and conveyancers alike.

The CON29DW is compiled by specialist teams with years of experience using a vast range of water and sewerage data, checking and reviewing each report, then passing the data through various quality and review stages, before it’s delivered to customers.

There have been multi-million pound investments in this service by CON29DW producers in order to improve product quality and speed of response. Today, over 95% of reports are delivered within five working days. To find out more about the CON29DW visit www.con29dw.co.uk.

Other news...

25/11/16

Retail and Wholesale Water Company Split : Retail Competition

Retail and Wholesale Water Company Split : Retail Competition

Find out more
25/01/17

The Institute of Customer Service

SafeMove are delighted to share with you that our recent internal assessment for the ServiceMark went extremely well and we've successfully demonstrated that we're meeting Institute of Customer Service ServiceMark – the National Customer Se…

Find out more